Refund Policy

No Refund Policy
At nayna.haus, due to the natural, botanical nature and strict hygiene and safety standards of our personal care products, all sales are final. We do not offer refunds, returns, or store credit for any completed orders once they have been processed and shipped.
Final Sale: All purchases across our entire product range—including hair masks, body scrubs, face scrubs, botanical oils, custom blends, digital products, gift cards, and promotional sale items are strictly non-refundable and non-returnable.
No Cancellation After Dispatch: Once an order confirmation email is issued and the parcel enters fulfillment, the sale is final and cannot be canceled or refunded.